Careers

Department: Accounting

Location: Kaimuki Plaza

Job Summary: Supporting the financial management and operations of the credit union through the maintenance of accounting records and reports within the guidelines of GAAP, NCUA, Federal, and State Regulations. Responsible for analyzing and reconciling detailed general ledger accounts to ensure accounting records are consistently maintained and with the utmost accuracy. Researches and resolves discrepancies and accounting errors. Maintain and submit weekly reports and daily journal entries. This individual will provide backup support to the Accounting Manager and/or Vice President, Controller. Minimum Qualifications: Bachelor’s degree (BA/BS) in Accounting or related field from an accredited four-year college or university; minimum of one (3) year related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of generally accepted accounting principles (GAAP) and FASB, financial accounting standards, applicable federal, state and securities regulations. Financial industry and/or credit union experience preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Accounting

Location: Kaimuki Plaza

Job Summary: The Accounting Manager is responsible for supervision of the Accounting Department. This position assists the Vice President, Controller, in maintain procedures that result in accurate financial records and operational efficiency and financial reporting in compliance with Generally Accepted Accounting Principles and regulatory requirements such as the NCUA. The Accounting Manager assists in the month-end process as well as in the preparation of monthly Board, management, and regulatory reports. • Responsible for full-cycle accounting operations • Direct, coordinate and review work performed by staff • Manage and/or assist on special projects as assigned by the controller • Resolve complex accounting issues, including designing and/or improving accounting processes • Prepare various financial reports to communicate financial information in a manner that can be used to direct operations, as well as comply with regulations • Oversee and/or prepare regulatory reports • Direct the preparation of consolidated financial statements and footnotes in accordance with General Accepted Accounting Principles (GAAP) • Develop each employee to their highest potential by appropriate coaching and training • Work closely with internal and external auditors and examiners Minimum Qualifications: Bachelor’s degree (BA/BS) in Accounting, Finance or equivalent from an accredited four-year college or university; minimum of five (5) years related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of generally accepted accounting principles (GAAP) and FASB, financial accounting standards, applicable federal, state and securities regulations. Financial industry and/or credit union experience preferred. Must have demonstrated success in training and team motivation. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Consumer Lending

Location: Kaimuki Business Plaza

Job Summary: Responsible for managing and supervising the Collections Department team. Ensures that all applicable regulations and laws are adhered to. Key objectives will be to consistently maintain delinquency ratios and credit losses at or below peer and industry benchmarks. Responsible for taking lead role on all collection activity pertaining to commercial loans and their business entities and personal guarantors. Provides necessary operational support to other departments in the lending division. Minimum Qualifications: Bachelor’s degree from an accredited college. Five (5) years’ experience in collections, special assets, loan recovery or a related field in a financial institution. Three (3) years’ experience in a managerial position involving direct supervision of staff members. Proficient knowledge of all applicable regulations including Fair Debt Collections Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Code of Federal Regulations (CFR), CFPB, NCUA, and all other state and federal laws. Prior experience with commercial and residential loans required.

Department: Consumer Lending

Location: Kaimuki Plaza

Job Summary: Assists the Consumer Lending Manager by meeting metrics set by the credit union. Oversees the consumer loan functions in assisting members and staff in providing information and accepting, approving, and completing loan applications. Assist members in all inquiries and problems associated with loans and credit cards also in underwriting and decision-making process of consumer and home equity loans. Implements collection procedures via phone calls, notices, letters, and personal visits. Ensuring all loan documentation is accurate and complete. Minimum Qualifications: Associate degree (AA/AS) or equivalent from a two-year college or technical school; minimum two (2) years lending experience and/or training; or equivalent combination of education and experience. Must have knowledge of PC applications and basic office. Experience in consumer lending, insurance and/or real estate loans is preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: IT

Location: Kaimuki Plaza

Job Summary: Oversees or participates in planning, developing, implementing, testing, monitoring, and reviewing the credit union’s information and cybersecurity programs to protect information assets and mitigate risks for unauthorized access, disclosure, and misuse. Minimum Qualifications: Bachelor’s degree (BA/BS) or equivalent from four-year college or technical school; five (5) years related experience and/or training; or equivalent combination of education and experience. Must have functional knowledge of information systems, security, and project management. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: IT

Location: Kaimuki Plaza

Job Summary: The Infrastructure Support Analyst is responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates, and troubleshoots problems, and determines and implements solution. Provides day to day operational support for existing infrastructure services and users of those services and supports/performs project-based work leading to the development and deployment of new infrastructure services. Minimum Qualifications: Requires a bachelor’s degree in Information Technology Management, related discipline or equivalent, and 1 year of experience in end-user support and desktop deployment preferred. Must have functional knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, and Active Directory. Knowledge of Microsoft Desktop and Server technology and infrastructure platforms including Windows desktop and server operating systems, Microsoft 365 applications, Microsoft 365 tenant management, and Remote Desktop Services. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: Waimalu

Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of two (2) years related experience and/or training. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Internal Audit

Location: Kaimuki Plaza

Job Summary: Assists the Director of Internal Audit in planning, performing, supervising, and reporting internal audits. Assists in performance of operational, financial or compliance audits in assigned areas. Assists in determining whether controls have been established to identify and detect evidence of fraud. Assists in preparation of reports, recommendations, and monitoring of corrective action plans progress. Minimum Qualifications: Requires a bachelor’s degree (BS/BA) from four-year college or university in Accounting or related field from an accredited college or university. A minimum of three (3) years audit experience that includes planning, internal control assessments, performing, and reporting audits findings. A CPA/CIA designation and financial service industry is preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: Kaimuki and Kekaha Branch

Job Summary: The Senior Teller will provides excellent service to members while completing banking transactions, account servicing needs, and offering credit union’s products and services to help them achieve their financial goals. Handles complex and escalated member servicing needs and completes advanced transactions that require higher levels of authority. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve high-level member satisfaction when performing duties and assignments. Strives to make each member interaction a positive experience and provide them the “wow” experience. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma required; minimum of one (1) year experience in financial service operations position; or equivalent combination of education and experience. Knowledge in the use of word processing and spreadsheet programs.