Careers

Department: Accounting

Location: Kaimuki Business Plaza

Job Summary: Assists in the completion of accounting tasks including, but not limited to supporting the accounting department with their daily functions by performing entry-level accounting duties. The primary work focus would be data entry for accounts receivable & accounts payable. In addition, assistance may be needed to help with budgets, reports, collections, billing, audits, journal entries, and any other job related duties. Minimum Qualifications: Associate degree (AA/AS) or equivalent from two-year college or technical school; two (2) years related experience and/or training; or the equivalent combination of education and experience. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Consumer Lending Specialist

Location: Kaimuki Business Plaza

Job Summary: Oversees the consumer loan functions in assisting members and staff in providing information and accepting, approving, and completing loan applications. Minimum Qualifications: Associate degree (AA/AS) or equivalent from a two-year college or technical school; or two (2) to three (3) years lending experience and/or training; or equivalent combination of education and experience. Must have knowledge of PC applications and basic office. Experience in consumer lending, insurance and/or real estate loans is preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: IT

Location: Kaimuki Business Plaza

Job Summary: Responsible for directing the planning, development, procurement, implementation, and maintenance of all Credit Union information technology products and services. Formulating and administering IT strategies, policies, procedures, goals, and objectives. Develops IT services and solutions to effectively meet the future needs of Credit Union users. Ensures that IT services are seamless, transparent, and effectively delivered, and that problems are promptly resolved. Coordinates IT activities with other departments, and shares information with assigned boards and committees. Supervises and appraises the activities of subordinate Managers and ensures the cost-effective use of Credit Union resources Minimum Qualifications: Requires a bachelor's degree (BA/BS) from a four-year college or university; or five (5) years related experience and/or training and five (5) years management experience; or equivalent combination of education and experience to effectively perform job responsibilities. Financial industry experience highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: IT

Location: Kaimuki Business Plaza

Job Summary: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Provides day-to-day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services. Minimum Qualifications: • Bachelor’s degree in Information Technology Management or equivalent and one (1) year of experience in end-user support and desktop deployment preferred. • Must have general knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, and Active Directory. • Knowledge of Microsoft Server technology and infrastructure platforms including Windows server operating systems, messaging (Exchange) database (SQL), web proxy (ISA), and Remote Desktop Services. • Credit must be in good standing. • Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: Kaimuki and Waimalu

Job Summary: Responsible for the direct supervision of the day-to-day member relations activities of the branch: opening new accounts, processing loan applications, completing loan signings, and account servicing tasks. Along with branch management team, creates branch sales strategies, implements plans, and measures progress to ensure the branch stays on target to achieve its annual growth, profitability, and member service goals. Creates individual daily, weekly, and monthly sales plans to meet or exceed individual sales goals. Provides members with the highest level of member service, conducts member meetings and utilizes consultative selling techniques to uncover members’ needs, offering them credit union products and services to meet their needs. Trains, supports and coaches staff in sales and service and lending processes and procedures to achieve both branch and individual performance goals and to develop skills in product knowledge, sales, and member service; supports staff in all aspects of day-to-day branch operations. Works closely with the branch management team on SEG development, growth, and servicing. Minimum Qualifications: Bachelor’s degree (BA/BS) from four-year college or university; three (3) years related experience and/or training; or equivalent combination of education and experience. One (1) year loan underwriting experience required. Knowledge in the use of word processing and spreadsheet programs. NMLS (Nationwide Mortgage Licensing System and Registry) License required. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: Kahului, Kaimuki, Main and Waimalu

Job Summary: Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. Minimum Qualifications: Must have detailed-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of two (2) years related experience and/or training. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Mortgage Lending

Location: Kaimuki Business Plaza

Job Summary: Responsible for planning, organizing, and directing the activities of the Mortgage Loan Department. Recommends, develops, and implements mortgage lending policies, procedures, and products to ensure that the credit union operates in accordance with applicable laws and regulations and its members are being properly served. Exercise prudent judgment and decision making in underwriting and analysis of member credit worthiness. Ensure quality of loans placed into residential loan portfolio, brokered out to lenders, and sold in secondary market. Coordinates and oversees lending and promotional activities, ensuring that all applicable areas of responsibility support strategic objectives and goals. Supports and evaluates performance of assigned personnel. Minimum Qualifications: Bachelor’s degree (BA/BS) from an accredited four-year college or university; or five (5) years related work experience in a financial institution or with a mortgage company; or equivalent combination of education and experience to effectively perform job responsibilities. In-depth knowledge of conventional mortgage loan products – first and second lien mortgages, fixed rate, ARMs, hybrids, balloons, construction-permanent financing, etc., secondary market guidelines, wholesale, retail, & correspondent lending. Detailed understanding of residential mortgage sales/solicitation, underwriting (analysis of income, assets, & liabilities), processing, closing, regulatory disclosures, and other pertinent documentation. Proficient understanding of residential mortgage industry (origination and servicing), risk-based pricing models, credit scoring models, automated underwriting systems, collateral valuation methods, pricing strategies and matrices, and credit risk analysis. Experienced with most popular LOS (loan origination systems) and able to process, underwrite, and close a residential mortgage loan. Knowledgeable of all residential lending regulations such as: TRID, Truth-in-Lending Act (Regulation Z), RESPA (Regulation X), HMDA (Regulation C), ECOA (Regulation B), SAFE Act, Flood Disaster Protection Act, Homeowners Protection Act, Dodd-Frank Act, and Mortgage Servicing rules. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Mortgage Lending

Location: Varies and Flexible with Branches

Job Summary: Interviews and counsels members about mortgage loans and accepts mortgage loan applications. Establishes and maintains business relationships with members and guides and follows their mortgage loans from application through loan closing. Builds and maintains referral relationships with branches, realtors, builders and other sources of mortgage referral business. Minimum Qualifications: Bachelor’s degree (BA/BS) from a four-year college or university; or five (5) years lending experience and/or training; or equivalent combination of education and experience required. Must have a thorough knowledge of lending in accordance with State and Federal regulations. Nationwide Mortgage Licensing System & Registry (NMLS) License or Registration required. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: Main and Kahului, Maui

Job Summary: Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash-handling experience. Teller experience in a financial institution highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Branch

Location: East Region

Job Summary: Performs relief teller services at various branches not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Minimum Qualifications: Must have detail-oriented and high standard of confidentiality/work ethics. High school diploma or equivalent required. Must have a minimum of one (1) year experience in sales or front-line customer service position and one (1) year cumulative cash-handling experience. Valid Driver's License and access to a motor vehicle required. Teller experience in a financial institution highly preferred. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Department: Accounting

Location: Kaimuki Business Plaza

Job Summary: Responsible for directing, coordinating, maintaining, and controlling the accounting process in order to fairly state the financial position of the Credit Union. Responsible for accounting for Credit Union assets and liabilities. Manages the Credit Union's financial record keeping. Prepares financial reports for internal and public use. Oversees budgeting, cost accounting, general ledger, accounts payable, fixed asset, accounts receivable, branch statistical reporting, ATM balancing, accounting information systems, and other related areas. Monitors department policies and procedures and implements improvements. Ensures that accounting activities are in accordance with GAAP. Ensures that the Accounting Department supports the overall goals of the Credit Union and that accounting services are delivered professionally and efficiently. Minimum Qualifications: Bachelor’s degree (BA/BS) in Accounting, Finance, Business Administration, or equivalent from an accredited four-year college or university. Minimum five (5) years financial institution or related experience. Must have a CPA license. Must be familiar with all areas of operations within the Accounting Department and have a strong working knowledge of the Credit Union’s accounting policies and procedures. Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.